"We Don't just Deliver Goods. We Deliver Trust."
Privacy Policy
Singla Global Freight LLP
Singla Global Freight respects your privacy and is committed to protecting the personal and business information shared with us through our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following information when you visit or interact with our website:
a) Information You Provide Voluntarily
Name
Company name
Email address
Phone number
Billing and shipping details
Inquiry or quotation details
Payment-related references (not bank credentials)
b) Automatically Collected Information
IP address
Browser type
Device information
Pages visited and time spent on the site
Cookies and similar tracking technologies
2. How We Use Your Information
We use collected information to:
Process inquiries, quotations, and orders
Communicate regarding services, shipments, or payments
Improve website performance and user experience
Maintain internal records
Comply with legal, regulatory, and tax requirements
Prevent fraud and unauthorized access
3. Payment Information
We do not store sensitive banking details, debit/credit card numbers, or passwords.
Payment details are shared only via secure invoices and official communication.
All transactions are handled via trusted banking channels.
4. Sharing of Information
We do not sell, rent, or trade your personal or business information.
Information may be shared only with:
Logistics partners, freight carriers, or customs agents (for order fulfillment)
Banks and financial institutions (for payment processing)
Legal or regulatory authorities when required by law
All third parties are required to maintain confidentiality.
5. Cookies Policy
Our website may use cookies to:
Enhance browsing experience
Analyze traffic and usage patterns
Improve website functionality
You can choose to disable cookies in your browser settings. Disabling cookies may affect certain site features.
6. Data Security
We implement appropriate technical and organizational measures to protect your data against:
Unauthorized access
Data loss
Misuse or alteration
However, no method of transmission over the internet is 100% secure.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. Users are advised to review their privacy policies separately.
8. Your Rights
You have the right to:
Request access to your personal data
Request correction of inaccurate information
Request deletion of data (subject to legal requirements)
Requests can be made by contacting us using the details below.
9. Policy Updates
Singla Global Freight reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on the website.
We encourage users to review this page periodically.
10. Contact Information
For any questions or concerns regarding this Privacy Policy, please contact:
Singla Global Freight LLP
📧 Email: contact@singlaglobalfreight.com
📞 Phone: +91 9896512521, +91 7015146759
Get in touch for bulk orders and quotes.
Phone
contact@singlaglobalfreight.com
+91-9896512521
IEC-AFSFS4834B LLPIN: ACR-2884
Frequently Asked Questions (FAQs)
1. What services does Singla Global Freight provide?
Singla Global Freight offers end-to-end logistics solutions including freight forwarding, domestic transportation, warehousing coordination, and logistics support services. We work closely with exporters, manufacturers, traders, and businesses to ensure smooth and reliable movement of goods across India and for international trade requirements.
2. Do you handle both domestic and international freight?
Yes. We primarily handle domestic freight movement across India, especially in North India, and also assist clients with international freight forwarding through our network of partners. Our services are tailored based on the nature of cargo, destination, and client requirements.
3. Do you provide customs clearance services?
Customs clearance support is available through authorized partners and associates. The scope of customs-related services depends on the shipment type, location, and applicable regulations. Specific details are discussed and agreed upon on a case-to-case basis.
4. How are freight charges and pricing decided?
Pricing is not fixed or standard. Freight charges are decided based on:
Type of cargo
Volume and weight
Distance and route
Mode of transport
Service requirements
All pricing is finalized through mutual discussion and agreement with the client before execution of services.
5. What are your payment terms?
Payments are strictly contract-based. Payment terms, timelines, and modes are finalized through written or documented communication before service execution. We do not provide open credit unless specifically agreed in advance.
6. Do you offer warehousing services?
We coordinate with third-party warehouses and storage facilities based on client needs and location. Warehousing availability, charges, and handling arrangements are discussed prior to shipment execution.
7. Do you accept cancellations or provide refunds?
No. Cancellations and refunds are not permitted once services are confirmed or initiated. Clients are advised to finalize all shipment details carefully before confirmation.
8. How can I communicate with Singla Global Freight?
All official communication must be done through the contact details mentioned on our website’s “Contact Us” section. We are not responsible for any commitments, quotations, or discussions conducted outside our official communication channels.
9. Is my data and business information secure?
Yes. We take data privacy and confidentiality seriously. Client information is used only for business and operational purposes and is protected as per our Privacy Policy. Unauthorized data use or sharing is strictly prohibited.
10. What happens if someone violates your terms and conditions?
In case of violation of our Terms & Conditions, Singla Global Freight reserves the right to:
Issue formal warning notices
Suspend or terminate services
Take appropriate legal action as per Indian law
11. Which laws govern your services?
All services, agreements, and disputes are governed by Indian Law, and jurisdiction lies under Haryana and Delhi courts, as applicable.
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